Emergencies: In the event of an emergency, I authorize Groom to Bloom to immediately seek professional attention for my pet (at my own expense). I understand that all attempts will be made to contact me in the event of an emergency.
Permission to Call Veterinary: If I do not have the records of my pet’s vaccines, I give permission for Groom To Bloom to contact my veterinary and request a copy of the vaccination records.
Coat Condition: I understand that this establishment puts my pet’s comfort above all else. In the event that my pet’s coat is matted, the groomer may have to shave the knots out rather than perform a painful de-matting procedure. If my pet is severely matted, there is an increased risk for clipper harm or cuts. However, all attempts will be made to prevent the clipper from harm or cuts. *In extreme matted conditions, my pet will need to be shaved. Matted pets take additional time to groom and there will be an additional fee added to the regular grooming price.
Health: I understand that grooming can be stressful to some pets. I will inform the groomer if my pet has any heart condition or any stress-related issues prior to grooming. I also understand that it is necessary to have my pet up to date on all vaccinations prior to every grooming. NO EXCEPTIONS!
Behavior: I understand that all pets are different. Therefore, behavior can become a huge factor during a grooming session. I understand that if my pet presents a difficult behavior, I will be charged an extra fee to the regular grooming price.
Complaints: I understand that if I were to make a complaint regarding the work done on my pet, I will notify the groomer at the time of pick up or at least 24 hours after my pet grooming session.
Permission to Walk Pet: I authorize the groomers at this establishment to walk my pet outside during the grooming process to use the bathroom.
Pick-Up/Drop-Off Service: I authorize the pickup and drop off of my pet upon my request for an additional charge based on destinations.
Same Day Cancellation/No Show Fee: I understand that if I have to cancel my appointment same day or I do not show up for my appointment, I will incur a $25 cancellation fee. I must call 1 business day prior to canceling my appointment.
Late Pickup Fee: I understand that if I am notified that my dog is ready for pickup, I have one hour to pick up my pet. I have the option to notify Groom to Bloom of a later pick up at $20 extra per hour.
